AwoCoupon » Troubleshooting
If you are having problems with coupons being accepted, there are a few things you can try:
- Check Awocoupon->Dashboard page, and verify the plugin is installed an enabled. (Joomla 2.x only)
- Check Awocoupon->Installation check page (Joomla 1.x only)
- Go to AwoCoupon->Configuration->Error tab and change the error messages to something more identifiable, to see why a coupon fails.
- FTP into your webroot and verify override files have been installed (see installation for specific files) (Prestashop only)