AwoCoupon Pro » Troubleshooting

Troubleshooting
If you are having problems with coupons being accepted, there are a few things you can try:
  • Check Awocoupon->Dashboard page, and verify the plugin is installed an enabled.  (Joomla 2.x only)
  • Check Awocoupon->Installation check page  (Joomla 1.x only)
  • Go to AwoCoupon->Configuration->Error tab and change the error messages to something more identifiable, to see why a coupon fails.
  • FTP into your webroot and verify override files have been installed (see installation for specific files)   (Prestashop only)
Please contact the forum with specific question.