Hi I have a request, let's see if it's possible.
Sometimes it happens to me that at certain times of the year in the ecommerce we make it so that the user if he buys product x also gets product y in the cart as a gift.
And so far so good, the problem is that I have set up that if one tries to use a coupon, the promotion is not valid and therefore the free product disappears from the cart, and many users do not realise this and only when the goods arrive do they complain that the free product is missing.
Could a message be put out saying that the discount cannot be applied since the promotion is there? And maybe only if they say OK I want the discount and I don't want the gift then only then is the gift cancelled? Or something similar?
I hope I have explained myself, thank you
Sometimes it happens to me that at certain times of the year in the ecommerce we make it so that the user if he buys product x also gets product y in the cart as a gift.
And so far so good, the problem is that I have set up that if one tries to use a coupon, the promotion is not valid and therefore the free product disappears from the cart, and many users do not realise this and only when the goods arrive do they complain that the free product is missing.
Could a message be put out saying that the discount cannot be applied since the promotion is there? And maybe only if they say OK I want the discount and I don't want the gift then only then is the gift cancelled? Or something similar?
I hope I have explained myself, thank you
This could be a very interesting feature, what do you think?
Thanks a lot
stefano