AWOCoupon PRO 2.1.8 Virtuemart 2.0.20b Joomla 2.5.11
We have found that when a customer inputs the Gift Certificate code first THEN enters a discount coupon code ( for example 15% off the bill total), the 15% off is calculated from the balance AFTER the gift certificate discount was taken:
EXAMPLE:
Total: $80.00
Gift Certificate Total: -$75.00
15% code entered after gift certificate WOULD BE TAKEN OFF OF $5.00
We have our Virtuemart tax rules set to tax per product, and our AWO Pro options set to discount taken before tax (coupon) and discount taken after tax (gift certificate).
Is there any way to force the coupon code discount to be taken BEFORE the gift certificate value, no matter what order our customer enters them?
EDIT: after further testing it seems it doesn't matter what order the coupon and gift certificate codes are entered, the calculations are still wrong. Especially when using a Gift certificate where the bill total is less than the value of the gift certificate. The bill total gets set to 0.00 but doesn't take the 15% off any product.
We handle all coupons through AWO Pro...we have set the "use store coupons" to off (it seemed that was the only way to get multiple entry of gift certificates and coupons to work).
Please advise.
We have found that when a customer inputs the Gift Certificate code first THEN enters a discount coupon code ( for example 15% off the bill total), the 15% off is calculated from the balance AFTER the gift certificate discount was taken:
EXAMPLE:
Total: $80.00
Gift Certificate Total: -$75.00
15% code entered after gift certificate WOULD BE TAKEN OFF OF $5.00
We have our Virtuemart tax rules set to tax per product, and our AWO Pro options set to discount taken before tax (coupon) and discount taken after tax (gift certificate).
Is there any way to force the coupon code discount to be taken BEFORE the gift certificate value, no matter what order our customer enters them?
EDIT: after further testing it seems it doesn't matter what order the coupon and gift certificate codes are entered, the calculations are still wrong. Especially when using a Gift certificate where the bill total is less than the value of the gift certificate. The bill total gets set to 0.00 but doesn't take the 15% off any product.
We handle all coupons through AWO Pro...we have set the "use store coupons" to off (it seemed that was the only way to get multiple entry of gift certificates and coupons to work).
Please advise.