Pre-sales questions:


  • Default avatar
    lousyfool    
     4 months ago
    0

    Hi,

    Before purchasing a sub for AwoRewards, please allow me to ask:


    1. Intending to use it with HikaShop, can you positively confirm it works with HikaShop Business v4.1.0 (= currently the latest version)?

    (I see here "Versions: 1.5.x and up", but I also saw e.g. for AwoCoupon "Compatible with ... Hikashop 1.5.x, 1.6.x, 2.x, 3.x". So, just to make sure.)


    2. In the documentation I see a lot of references to "points". Does AwoRewards integrate with HikaShop's "userpoints" (which is in use on the site in question), or would one need to maintain two separate/different point systems?


    3. I read that AwoRewards can work without AwoCoupon; yet I see numerous references to it in the docs. Is there a significant trade-off or loss in functionality if AwoCoupon is not in use?


    Many thanks in advance for the briefest answers!

  • Your avatar
    seyi    
     4 months ago
    0

    Hello,
    Answers below

    1. Intending to use it with HikaShop, can you positively confirm it works with HikaShop Business v4.1.0 (= currently the latest version)?

    (I see here "Versions: 1.5.x and up", but I also saw e.g. for AwoCoupon "Compatible with ... Hikashop 1.5.x, 1.6.x, 2.x, 3.x". So, just to make sure.)

    Actually both AwoCoupon and AwoRewards are compatible with the latest version of Hikashop, documentation updated.


    2. In the documentation I see a lot of references to "points". Does AwoRewards integrate with HikaShop's "userpoints" (which is in use on the site in question), or would one need to maintain two separate/different point systems?

    Unfortunately, it is not compatible with Hikashop userpoints, it has its own points system, or you could convert to a coupon or to use Altauserpoints.


    3. I read that AwoRewards can work without AwoCoupon; yet I see numerous references to it in the docs. Is there a significant trade-off or loss in functionality if AwoCoupon is not in use?

    Just the coupon functionality of AwoCoupon.  Everywhere AwoCoupon is used, you can select a Hikashop coupon, except for invitation coupon, this requires a coupon template, AwoCoupon.

  • Default avatar
    lousyfool    
     4 months ago  last edited 4 months ago
    0

    Hi Seyl,

    Many thanks for your prompt response!


    Re 2.: Too bad it's not compatible with HikaShop userpoints as (a) it's already part of the HikaShop package and, albeit basic, the recommended/preferred points system there, and (b) AltaUP isn't documented and supported too well, obviously.

    Perhaps something for you to mull over for a future version...

    So, for starters, "convert to coupon" may be it, as you say.


    Re 3.: This may change at some point in the future but, at present, it appears that my client won't need the extra functionality of AwoCoupon (sorry!).

    So, we'd want to base it on HikaShop coupons, I guess. From your docs and this example (which is pretty much what we want) I take it that...

    - we'd create a "template" coupon in HikaShop (e.g. "REFERRAL"), which we'd then choose in "Coupon Payout",

    - and, based on this, AwoRewards will generate "personalised" coupons.

    Is this correct?


    4. You say, "you can select a Hikashop coupon, except for invitation coupon, this requires a coupon template, AwoCoupon". Sorry, but I'm confused.

    So, for a classic "referral with invitation" case as in this example, will it work with HikaShop coupons, yes or no?

    If no, how else is it supposed to work without AwoCoupon, AUP, or two separate/different points systems in the same shop?


    Sorry for all the questions... just want to make sure before deciding... and with the above clarified I should be able to do so! ;)

    Thanks again!

  • Default avatar
    lousyfool    
     4 months ago
    0

    Ooops, one more thing:


    5. This example gives the sponsor (= referrer) a reward once the friend registers on the site. Instead, to avoid "abuse", we'd want this to happen once the friend places an order instead - something which I reckon is possible with the respective "Rule Type" setting - and that order is not only "created" (= unpaid) but definitely "confirmed" (= paid).

    Possible?

  • Your avatar
    seyi    
     4 months ago
    0


    Re 3.: This may change at some point in the future but, at present, it appears that my client won't need the extra functionality of AwoCoupon (sorry!).

    So, we'd want to base it on HikaShop coupons, I guess. From your docs and this example (which is pretty much what we want) I take it that...

    - we'd create a "template" coupon in HikaShop (e.g. "REFERRAL"), which we'd then choose in "Coupon Payout",

    - and, based on this, AwoRewards will generate "personalised" coupons.

    Is this correct?

    Yes, correct


    4. You say, "you can select a Hikashop coupon, except for invitation coupon, this requires a coupon template, AwoCoupon". Sorry, but I'm confused.

    So, for a classic "referral with invitation" case as in this example, will it work with HikaShop coupons, yes or no?

    If no, how else is it supposed to work without AwoCoupon, AUP, or two separate/different points systems in the same shop?

    The coupon template in the invitation form (step 1) will not work with Hikashop coupons.  The rest of the steps will work with Hikashop coupons.  You can collect points as in the example, and in AwoRewards > configuration setup either an automatic or user triggered conversion of points to Hikashop coupon.


    5. This example gives the sponsor (= referrer) a reward once the friend registers on the site. Instead, to avoid "abuse", we'd want this to happen once the friend places an order instead - something which I reckon is possible with the respective "Rule Type" setting - and that order is not only "created" (= unpaid) but definitely "confirmed" (= paid).

    Possible?

    So yes, in step 2, you would change the rule type to 'order' instead of 'registration'.  In aworewards > configuration, there is the setting:
      Order Status to Trigger 'Order Rule' Reward
    You can enter your confirmed order statuses there so that order rules are only triggered when in those specific statuses.

  • Default avatar
    lousyfool    
     4 months ago
    0

    Re 4.:
    The coupon template in the invitation form (step 1) will not work with Hikashop coupons.  The rest of the steps will work with Hikashop coupons.

    Hmmm... seems rather complicated then...


    Let's see if I'm getting it right. In a nutshell:

    a. AwoRewards (AR) is not compatible with HikaShop (HS) "userpoints" plugin to utilise points for rewards. Instead, AltaUserPoints would be required.

    b. AR is not compatible with HS coupons for sponsors' invitations of friends. Instead, AwoCoupon would be required.


    Is this correct?

    If "yes", any plans for making AR - in the near future - better integrated with either HS "userpoints" or HS coupons? Otherwise it's obviously major hassle/cost to "convert" a site already utilising those tools coming with HS to make it working with AR.


    Thank you again.

  • Your avatar
    seyi    
     4 months ago
    0

    Automatic conversion of AwoReward points to Hikashop points will be an available option in the next update.
  • Default avatar
    lousyfool    
     4 months ago
    0

    Thanks, good to know.

    However, and since it's unknown when then next update will come (understandably!), I've spent some time today replacing HS "userpoints" with AUP on the site.

    Means, I guess I'll purchase AR soon, then see how it'll go with AUP points as rewards.


    Case closed. Thanks for your help.