No history under history of uses

Hello Seyi,

I found that my AwoCoupon Pro failed on collecting history of uses, with no error or warning shown.

The coupon did it's job to applying discount on customer's orders.
But it shows nothing under history of uses.

If I go into the specific order in VM, I can see the coupon been apply.


Do you have any idea what the problem would be?

OK, after several testing. I should correct my question.

first, I set a coupon code limited usage 1 per Customer.
Then configuration -> Trigger ->Order state to trigger coupon processing:

A. Set to "confirm" (actually it'll be the same if I set other than "order creation")
After the order been confirmed:
--> 1. The coupon code still usable by the same customer. (fail)
--> 2. History of Uses show the order. (correct)


B. Set to "order creation"
After the order been creat:
--> 1. The coupon code is not reusable by the same customer. (correct)
--> 2. History of Uses show the order. (correct)

B makes everything correct.
But I need that after a customer paid & confirm the order --> coupon set can't be re-use & record on history of uses.
What should I do?

p.s.
configuration -> Trigger ->Restore coupon's number of uses if order is not processed
was set to "Refunded, cancelled"

Hello,

That is strange If you have a coupon code set to customer 1 per use, once it is in the history of uses for that customer, it is no longer usable by that customer. The history of uses is what is used to determine usage. Can you verify scenario A? That after number 2 happens, number 1 cannot?

Yes. I just test it again (on a identical staging site).
Scenario A, after number 2 happens, number 1 cannot.
I can still purchase again using the same coupon.

For your reference
http://www.awesomescreenshot.com/image/60776/33e872f4676fb5898435fc3b1762cf42
http://www.awesomescreenshot.com/image/60778/6cc224ef04ae1fb94969c134c74fc8bc

Hello,

What versions are you using?

Hellow,

I'm using

Joomla! 3.3.6
VirtueMart 3.0.2
AwoCoupon 2.3.7 (latest)

Hello,

Tested and able to produce. Looks like, in this version at least, there is a cart session created for the admin user. So when you manually confirm the order, it uses the admin email instead of the user email. As the number of uses it calculated on the email address, this causes the number of uses per customer not to work.

So the fix:
in www/administrator/components/com_awocoupon/helpers/estore/virtuemart/couponhandler.php, around line 787 is this:



Change it to this:

Yes it fixed!
Thank you so much, Seyi. :D