Fatal error: require_once() [function.require]: Failed opening required

Hello Seyi. I have just refreshed the cache through Joomla "Manage" tab and started getting a fatal error in the back-end of referral extension. I'd love to send you a screenshot, but do not want to post it here. Please assist. This is very critical. Thank you in advance.

Hello,

What is the full fatal error message?

Thanks for the fast response. Here it is:

Fatal error: require_once() [function.require]: Failed opening required '/home/xxx/html/administrator/components/com_aworeferral/liveupdate/liveupdate.php' (include_path='.:/usr/local/php5_3/lib/php') in /home/xxxhtml/administrator/components/com_aworeferral/views/dashboard/tmpl/default.php on line 149


I am also getting the following warning message:

Check for Updates

Warning: require_once(/home/xxx/html/administrator/components/com_aworeferral/liveupdate/liveupdate.php) [function.require-once]: failed to open stream: No such file or directory in /home/xxx/html/administrator/components/com_aworeferral/views/dashboard/tmpl/default.php on line 149


Thank you.

I tried to follow the path and the file does not exist. I does not even exist on my back up copy. So not sure what is going on. I didn't think that refreshing cache could cause an issue. :(

Ok, there was a version of AwoReferral which was released with references to liveupdate but never actually had the live update folder.

So go here:
https://awodev.com/user/purchased-files

Download AwoReferral and simply copy

admin/liveupdate/ folder

into
www/administrator/components/com_aworeferral/liveupdate

That should fix this problem.

Great support as usual! It fixed it. Thanks so much for your prompt responses.

You are welcome. Glad it got resolved.