Rule not triggered - mail is not sending

Hi! I would like to create a rule, so that my customers get a gift coupon in they purchase in my VM store.

details:
- Every customer (who buy anything) should get the email with the discount coupon regardless of the amount of the purchase
- The coupon is a fix amount of 5000 HUF discount/product for the product that is above 30.000 HUF excluding products with discounted/sales price

This is how I tried:

1. I set up a coupon like this (every other field is left empty):

Coupon Code: Gift5000
Published: Template
Percent or Amount: Amount
Discount Type: Overall
value: 5000
Number of Uses (per Customer): 1
Minimum Value: 30000 Overall
Exclude Products on Special: Check

2. I set up a rule like this (every other field is left empty):

Rule Name: 5000gift
Published: Published
Customer Type: Everyone
Rule type: Order
Minimum Order Total Type: Per order
Minimum Order Total: 1
Credit Type: Coupon - Awo coupon
Coupon templte: Gift5000
Awo Copuon Profile: MyProfile


- www/tmp folder is writeable
- On AwoCoupon -> Configuration screen, my order status is in Confirmed
- In the Profile screen of AwoCoupon, the default Profile Myprofile is selected

What am I doing wrong?

*****************************
VM 2.6.0
J2.5.20
AwoCoupon2 .2.9

Hello,

It looks good.

In the profile, MyProfile, is the email body blank? If so the email would not be sent out.

No, the email body is not empty. Actually I tried with different mail templates/profiles but either works.

The weird thing is I got the mail at the first time whan I test it. I dont know what happened afterwards, but now it is not working now.

I tried with different settings/options to find out what the problem could be:

- registered or guess checkout
- different customer email address/user
- different browser
- Joomla core SEF on or OFF
- different products
- I recreated the copuon and the rule as well for several times
- I checked the SPAM folder as well

with every combination the same thing happens: the VM confirmation mail arrives but the AWo mail with the coupon doesn't

I'm playing with this for 2 days now, and it is really driving me crazy....

Any other ideas?

Hello,

Can you send me temporary admin and ftp access through private message to have a look?