My Installation Error: Component is no where to be found!

Hello,

I just purchased Awo Coupon Pro 2x and attempted in install it..

I uploaded zip file into the extension manager, and it resulted in a screen that said "Database Tables successfully installed"..

However, there is no Awo plugin nor a component to be found.

I would love some support for this!

thank you,

Peter

Hello,

Did you unzip first, the coupon installation file should start with com_awocoupon...

thanks for the response..

Yes, I did. I unzipped the first file, and installed the 2nd zip file: com_awocoupon-PRO-2.2.7

..I received a successful Database tables installed...yet I see no plugin or component available.

so if you go to extensions->extension manager->manage and search for AwoCoupon, you see it there?

And if you look under components, there is no AwoCoupon menu?

Correct and Correct.

I'm currently running on Joomla! 2.5.16 and Virtuemart 2.0.26a

in admin can you go directly to the url

administrator/index.php?option=com_awocoupon

Do you see the component then?

Oh, interesting! I see the AwoCouponPro dashboard however, I can't click on the menu items without being directed to a white screen.

Also, just below the dashboard menu I see an error notification..

It says Error loading component: com_awocoupon, 1

Very strange, seems something messed up while installing. Can you uininstall and reinstall?

Okay, so I uninstalled the component,,which was a bit tedious as I can't see the component to begin with which means I can't install it through joomla.

After manually deleting all the folders and dropping the database tables, I re-installed the component.

And I still can't see the component.

Perhaps I didn't delete all the files manually? I tried..

What is my recourse to try to get this working?

Thanks,

Peter

Hello Peter,

If you can send a private message with temporary access I can have a look at it.

Will do Seyi,

thank you for the assistance.

I am having the exact same problem.
Is there a solution available?

Just made a minor release that should fix this problem. Please get latest:
https://awodev.com/documentation/frequently-asked-questions#install-upgrade

I updated and everything is ok
Thank you very much