Can't save configuration


  • Default avatar
    bogdan    
     11 years ago
    0

    Hi,

    I've just bought and installed AwoCoupon Pro and I've noticed that I can't save the configuration (click on "Save" or "Save & Close" but nothing happens).

    Please help!

    Joomla 2.5.4
    Virtuemart 2.0.7
    AwoCoupon Pro 2.0.7
  • Your avatar
    seyi    
     11 years ago
    0

    Hello,

    Are you having any other problems? Can you save coupons, gift certificate products, etc?
  • Default avatar
    bogdan    
     11 years ago
    0

    I don't have any other problems.

    Then what might be the problem?
  • Your avatar
    seyi    
     11 years ago
    0

    I do not know. I have not encountered this specific problem. I will be happy to look at it if you could pm temporary admin/ftp access.
  • Your avatar
    seyi    
     11 years ago
    0

    the configuration settings was not being saved due to a conflict with editor CodeMirror js file. Disabling the editor fixed the problem.
  • Default avatar
    david11    
     8 years ago
    0

    Hi Seyi, I'm having the exact same issue (not being able to save the configuration settings) but disabling CodeMirror editor didn't resolve the problem.
  • Your avatar
    seyi    
     8 years ago
    0

    Hello,

    Can you send a pm with temp admin access to have a look?
  • Default avatar
    david11    
     8 years ago
    0

    Thanks for the offer. I just sent you a pm
  • Your avatar
    seyi    
     8 years ago
    0

    Hello,

    Thanks for the access. I have had a look. You are using joomla 3.4.5 and AwoCoupon 2.3,8. The problem you are having was introduced in joomla 3.4.4. And this was fixed in AwoCoupon 2.4.2.
    https://awodev.com/documentation/awocoupon-pro/release-notes

    So upgrading to the latest will fix the issue.
  • Default avatar
    david11    
     8 years ago
    0

    Thanks for the quick response, that fixed the issue!
  • Default avatar
    imdavidlee    
     4 years ago
    0

    I'm having the same issue. Im using WordPress 5.3, WooCommerce 3.8.1. and AwoCoupon version 3.08. Save the configuration but nothing happen. E.g Trying to activate the coupon, click save. But it goes back to disabled mode. Please help.
  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    If you can send a private message with temp access, I can have a look at it.