gift certificate not working

SO I added products in virtuemart. A gift certificate with 4 children, $50, 100, 250, 500 for the certificate amounts.

I made 4 templates in AWO coupon pro. And added the templates to the products. When I test the products. I can sell the certificate but no coupon is generated...

WHat am I missing?

The sales invoice goes out but nothing about the certificate.

Thanks
Alyssa

Hello,

A couple of things to check:

- is the order status set to confirmed? AwoCoupon emails out the gift certificate on the confirmed state by default
- in awocoupon->configuration, verify that the order status for gift certificates is set to confirmed
- in awocoupon->tools->profiles, make sure there is a profile that is set as default

If you are still having problems please send me a private message with temporary admin access and I can have a look at it.

Hello,

Thanks for the access. Took a look and the problem is you are using stockable variants. Stockable variants change the behavior of the order items. Instead of it being:

product_id: the correct product id,

Stockable variants changes it to:

product_id: the parent product id
product_attribute: {child: the correct product id}

So the code was not accounting for the second situation. I have made updates to your code and it is working now.

Thank you so very much for the help!

I really appreciate it!

How do i move the pic to the top of the email? Currently it is all the way at the bottom....

THanks again
Alyssa

Hello,

If you are embedding the image in the email template, then you would be using the tag {image_embed}. You can move that tag around to where you like and the generated image will replace it at run time.