Gift Certificate - Can not select a product

Hi!

I am trying to make a gift certificate, following the "Sell Gift Certificates online in your Virtuemart Store", I made a new product then the coupon as described, and then tried to make the gift certificate. But when I type some letters I find the product, but can not selected.

Joomla 2.58 - VM 2.0.20b

Please advice
Regards,
Penelope

Hello,

Just so I understand, when you type the first few letters, you receive a dropdown of the products. You select the product you want, but it is not added to the field? Is this correct? Also what internet browser are you using?

Hello,

Yes correct, that's the problem. I am using Firefox 21.0. I also tried with IE

Penelope

Hello,

I tested this feature with firefox 21.0 and I am not having any problems. I wonder if it is an error specific to your website. If you can provide temporary admin access, through private message, I can take a look.

Hello,

Ok, found the problem, there is a jquery conflict.

AwoCoupon loads jquery 1.8.3 and also jquery-ui. There is a plugin that later loads jquery 1.6.4. I believe this is where the conflict is. In your case, I found the system plugin jmproductimport is loading jquery 1.6.4 on every page of the admin section. After disabling this plugin, selecting a product when creating a gift certificate worked without any problems. I have re-enabled the plugin.

Hi!

Thank you! for your support Seyi.

I will contact the jm product import plugin developers and let them know about this conflict. Anyway I will disable it for now, as we mostly need AWO Coupon in our website.

Great support for an excellent product!
Regards,
Penelope