Hi,
When I set the eshop gift voucher purchase to "Complete" (in backend of eshop when we receive payment), we no longer get the email which our customer gets with the gift voucher inforamtion. However, in AWO backend we have ticked "Bcc Admin" in gft voucher "profiles" section. In the gift certificate product settings I have also set the order status for sending automatic email to "Complete".
Do you know why we receive no copy of email sent to customer? The problem is we cannot know if customer receives an email, if we do not even receive an email.
BR
When I set the eshop gift voucher purchase to "Complete" (in backend of eshop when we receive payment), we no longer get the email which our customer gets with the gift voucher inforamtion. However, in AWO backend we have ticked "Bcc Admin" in gft voucher "profiles" section. In the gift certificate product settings I have also set the order status for sending automatic email to "Complete".
Do you know why we receive no copy of email sent to customer? The problem is we cannot know if customer receives an email, if we do not even receive an email.
BR