Coupon Codes not working [Prestashop]


  • Default avatar
    peter94    
     8 years ago
    0

    When an order for a Gift Certificate is placed, an email is sent to the recipient, a code is generated and saved. When I try to use the generated Gift Certificate code in the cart it says that it is 'Invalid' or nothing happens. No discount is applied.

    I have the latest 1.3.3 version of AwoCoupon installed on Prestashop 1.6.1.0.
  • Your avatar
    seyi    
     8 years ago
    0

    Hello,

    Does any coupon from AwoCoupon work? Or the problem is limited to the generated gift certificates?
  • Default avatar
    peter94    
     8 years ago
    0

    I tried some others certificates and coupons, and none appear to work.
  • Your avatar
    seyi    
     8 years ago
    0

    Ok, I would first start by clearing your class cache. So either delete or rename this file on your server:
    /cache/class_index.php

    This should referesh your class cache and allow overrides to work, as long as you have not disabled all overrides in the backend.

    You should also check to see the overrides are there:
    https://awodev.com/documentation/awocoupon-pro/installation

    Prestashop tab, last section.
  • Default avatar
    peter94    
     8 years ago
    0

    Looks like it is working now. Thanks!