Hi,
I have gift certificates being used as certificates of authenticity when a customer purchases an item. They add an item to their cart and upon order confirmation status they are sent a certificate of authenticity via awocoupon pro. This works fine with one item...however if a customer adds two or more products to their cart with gift certificates for each one then no email is sent. It looks like in the backend its created, but nothing gets sent...also the gift certificate shows up on the "orders" page of History of uses but not the "gift certificates" page of history of uses.
So in short, if some wanted to sell 3 gift certificate products they would not be able to do so at the same time, only individually as 3 seperate orders as your system does not generate emails for orderes containing multiple gift certificate items. I guess it doesnt know how to handle which one to send or handling multiple gift certificates at the same time.
In my case, if i wanted to sell items in virtuemart with certificates of authenticity for each its doable if a person only has 1 item in their cart. Once they have 2+ items in their cart the emails arent sent.
How can we fix this?
I have gift certificates being used as certificates of authenticity when a customer purchases an item. They add an item to their cart and upon order confirmation status they are sent a certificate of authenticity via awocoupon pro. This works fine with one item...however if a customer adds two or more products to their cart with gift certificates for each one then no email is sent. It looks like in the backend its created, but nothing gets sent...also the gift certificate shows up on the "orders" page of History of uses but not the "gift certificates" page of history of uses.
So in short, if some wanted to sell 3 gift certificate products they would not be able to do so at the same time, only individually as 3 seperate orders as your system does not generate emails for orderes containing multiple gift certificate items. I guess it doesnt know how to handle which one to send or handling multiple gift certificates at the same time.
In my case, if i wanted to sell items in virtuemart with certificates of authenticity for each its doable if a person only has 1 item in their cart. Once they have 2+ items in their cart the emails arent sent.
How can we fix this?