Free shipping is remains VAT


  • Default avatar
    dennis9    
     7 days ago
    0

    Hello,

    I have a problem with an AWO Coupon that removes shipping costs when certain products are in the cart.

    The coupon correctly deducts the shipping cost, but the VAT on the shipping remains in the cart total. So the shipping appears to be free, but the VAT amount that belongs to the shipping is still being charged.

    Example:
    Shipping cost: €80 (excl. VAT)
    VAT: €16.80
    Total shipping: €96.80

    The coupon deducts €96.80, but the VAT line remains visible and affects the total calculation.

    Is there a setting in AWO Coupon to also remove the shipping VAT when the coupon makes the shipping free?


    I'm using AWO Coupon: 3.6.1.0

    Thank you for your help.

  • Your avatar
    seyi    
     6 days ago
    0

    Hello,

    In admin > awocoupon > configuration, do you have tax calculation set to discount before tax?

    Also in admin > awocoupon > installation check, is everything installed?
  • Default avatar
    dennis9    
     6 days ago
    0

    Thank you, problem solved!