In the case of a customer refund - how do I add credit back to the customers gift certificate?
Adding credit back to gift certificate
- Hello,Go to admin > awocoupon > history of uses and delete the entry of the use of the gift certificate. That will add the credit back.
- Thank you! That's good to know.
However, what I didn't say is that in this case the voucher was worth £110. The customer spent £100. I need to refund £50. Is there a way to add £50 back to the voucher?
- Yes, on the same screen, history of uses, you can manually add an entry by clicking the 'add new' button. so just add it for 50.
- Great! Thank you
