On our webshop customers can login and purchase cloths from a budget that is given to them by their employer. Today many customers started complaining that the store budget is not working.
When I log in using a "fake" account, I can see I have much store credit left, but on the checkout the store credit is not taking into account and I still have to pay.
Can you tell me what's going on?
Example 1:
Here is what I see on the admin side:
This is what the customer sees:
Example 2: