[Prestashop] Automatic discount issue and coupons


  • Default avatar
    riga75    
     2 years ago
    0

    Hi everyone I have a problem with automatic discount and coupon .
    Let me explain better: I created an "automatism" that when one exceeds the threshold in the order of 79 euros automatically I give him a towel and if he exceeds the threshold of 250€ I also give him a duffel bag and so far everything works perfectly.

    The problem is that when a customer wants to add a coupon I would like that for this promotion he could not use any coupon, how do I do that?
    Thanks a lot

    stefano
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    In the coupon setting, you can check the box 'individual use only'
  • Default avatar
    riga75    
     2 years ago
    0

    if I put:
    individual use only

    or automatic promo discount or discount code via COUPON BUT.

    but it no longer ACCEPTS the Gift CARD... :(
  • Your avatar
    seyi    
     2 years ago
    0

    Then i would suggest setting the scenario in awocoupon > configuration > multiple coupons, gc + auto and gc + coupon and set max number of coupons to 1
  • Default avatar
    riga75    
     2 years ago
    0

    I can't put 1 in the automatic discount, I put it in but it always leaves it blank for me

    actually..I have 2 automatic discounts

    one for the towel and one for the duffle bag

    How do I do that?
  • Your avatar
    seyi    
     2 years ago
    +1

    Not sure I understand, you do not have to set 1 automatic coupon, you can leave it blank so it processes multiple. 

    If I understand you want to be able to use automatic coupons but when a user enters a normal coupon, remove the automatic discount, unless it is a gift certificate.  You can set that in the cart scenario.
    - automatic
    - Coupon
    - giftcert
    - automatic + giftcert
    - coupon + giftcert
  • Default avatar
    riga75    
     2 years ago
    0

    ok, now works
    Thanks a lot

    stefano