Vouchers are not received

Hi there,

all users reported that they did not receive an email with the voucher. However I get the vouchers sent to me.

Where can I make email settings?

I used the actually awocoupon version.

Best regards,
Markus

yes thats correct! So now i doesnt have any idea what is the problem. Where can i take a look to fix this problem?

Best regards,
Markus

That is strange, so if you go to awocoupon > history > orders, and resend the email from there, the customer does not receive it?  And how are you receiving it?  Are you cc'ed or bcc'ed on the gift certificate emails?