Problem with BuyX GetY

riga75
2 years ago
0 +0 / -0

Here is my problem I created 3 Problem with BuyX GetY coupons as follows:
if I buy for € 160 I get a belt as a gift
if I buy for € 250 I get a bag as a gift
if I buy for € 400 I get the bag and belt as a gift
The problem arises when I buy for € 250 where he puts the bag in my cart as a gift but also adds the belt and makes me pay for it.

How can I solve the problem?
thanks a lot

stefano
seyi
2 years ago
0 +0 / -0

Hello,

It might be best to put all 3 coupons in to a combination coupon with a process type of 'first found match'. That way only one coupon at a time can be applied.
Regards
riga75
2 years ago
0 +0 / -0

I have already set up a first found match
seyi
2 years ago
0 +0 / -0

Hello,

So as I understand, customer adds 160 in the cart, and belt is added to the cart. Customer then adds more products to make 250 and then bag is added to the cart. If you want it the belt removed automatically then you have to check the automatically delete from cart checkbox in the coupon set, otherwise the customer would have to remove it manually.
Regards