How do I make sure that points are only given to customers whose order is shipped? And if he makes a return of even just one product, they are removed?
thanks a lot
stefano
[Prestashop] Only award points to shipped products
- In aworewards > configuration > general screen, you can set order status to trigger and order status to refund.
- so if I put a partial refund and the customer, for example, asks for the return of a single product, does the system remove the points equal to the amount of that product?
- No, the system removes all points or keeps them all, depending on what order status you put it in and what you have setup in AwoRewards. For partial refunds, you would need to manually update.
