I tried to create coupons in any way but always error
https://nimb.ws/UcMBH2
[Prestashop] Problem creating a coupon
- Are you still having issues with this? Looking at the image, I do not see a problem. If so, possible to send private message with temp admin access to look at it?
- ok, done
- The estore for AwoCoupon was still set to Virtuemart. Updated it to prestashop, works now.
- Ok I did some tests and I made other orders to be entitled to another coupon but the possibility of redeeming the copuon no longer comes out. Where am I wrong?
- If you mean you did not receive the email, then there was an issue with mailing which should now be fixed.
- Ok but now I did a test with a user who would have rights back to the coupon but he does not leave the field to request it. Where am I wrong?
- I do not understand. Can you please re-phrase the question?
- Let's see if I can explain myself. I have set that at 350 points the user is entitled to a coupon. I made some test purchases and I reached 350 points and I was enabled the function in the front end to request the coupon. Now I have made other purchases and I would be entitled to another coupon but the function is not enabled in the front end to request it. Did I explain myself better?
- Ok, so this is AwoRewards.Looking at your configuration, you have coupon request disabled:
- Ok and how do I configure it to make sure that at every 350 points I have the possibility to have the copupon?
- It is base on Minimum amount.So if you enter minimum amount of 350 and ratio of 1, then it will allow every 350 points.If you set ratio to 10, then set minimum amount to 350/10 = 35If you set ratio to 0.5, then set minimum amount to 350/0.5 = 700...etc
- Look how I configured it and tell me if it's okay https://nimb.ws/1AewW5 , but I tried and it doesn't work because if I enter my aworewards page from the front end, the possibility to request the coupon does not come outhttps://nimb.ws/GqNOtShttps://nimb.ws/ThRGF9https://nimb.ws/rvnYcUhttps://nimb.ws/0YtvzX
- Those points have been paid out.Directly from admin > aworrewards > payment history screen:
- Why don't I see anything in the Coupon redeemed tab here? https://nimb.ws/SqYohD
- In the select now also appears "Convert all points to a coupon" https://nimb.ws/4kYP8r if I select it and ask, I always get the 10 euro coupon but in reality it took away 700 points and therefore had to give me one for 20 €. Can't you delete that request and leave only the one where you get a 10 € coupon?
- Yes you should be able to disable the one in aworewards > configuration
- riga75 @ Jan 28, 2021, 2:18:06 AM
Why don't I see anything in the Coupon redeemed tab here? https://nimb.ws/SqYohDThere is a problem with your override. I have renamed it to this:\themes\biotex_2021\modules\aworewards\--payment.tplIt now shows fine - seyi @ Jan 28, 2021, 4:21:03 PMSorry but I didn't understand where I disable it, can you show me with a screenshot what I need to change?
Yes you should be able to disable the one in aworewards > configuration - Its done, aworewards > config > coupon request > disable
- Perfect, can you make it preselected by default?
My client has only one coupon to request and therefore it is useless for the selct to be empty and then there is only one option. So it would be better if the only available copon was already preloaded - You can override the file credit.tpl and modify it as you need.
