gift cert reports : (exclude) Discounted Products

jeroenb
3 years ago
0 +0 / -0

Hi,
I want to redeem a gift certificate from the BE (using ARTIO invoice) because a customer handed over a gift voucher in the Bricks&Mortar shop. After entering the code the message appears: (exclude) Discounted Products.
In the coupon config only the couponcode, value and valid until date fields are filled. How can I troubleshoot this?
Kind regards,
seyi
3 years ago
0 +0 / -0

When editing the coupon, under the option section, is the 'exclude discounted products' checkbox checked?

Regards
jeroenb
3 years ago
0 +0 / -0
jeroenb
3 years ago last edited 3 years ago
0 +0 / -0

That checkbox is not present on the coupon in question:
seyi
3 years ago
0 +0 / -0

Just tested that coupon on your site, and it successfully processed:

Is the issue happening on a specific product?

Regards
jeroenb
3 years ago
0 +0 / -0

I tried to add the coupon to order 20086716 using ARTIO from the BE.
seyi
3 years ago
0 +0 / -0

Oh, not sure how those will work together. If you can send me a copy of the component I could test it to see if this is an AwoCoupon issue.
Regards
jeroenb
3 years ago
0 +0 / -0

Downloadlink is in your mail.
seyi
3 years ago
0 +0 / -0

Ok, in the file www\administrator\components\com_awocoupon\helper\estore\virtuemart\class-awocoupon-helper-estore-virtuemart-discount.php, around line 71 is this:
<?php if ( version_compare( $this->vmversion, '3.0.4', '>=' ) ) { ?>

Change it to this
<?php if ( AC()->is_request( 'frontend' ) && version_compare( $this->vmversion, '3.0.4', '>=' ) ) { ?>

That should do it.
Regards
jeroenb
3 years ago
0 +0 / -0

Yes, it works fine now. Thanks.
Will you include this in a future version, or do I have to manually update this after an update?
seyi
3 years ago
0 +0 / -0

It will be included.
Regards