Awocoupon backend administrator component in constant loop


  • Default avatar
    simon82    
     4 years ago
     0

    We are having a weird issue where by if you try to access AWOCoupon on Joomla backend it is in a constant redirect loop between the various URL's
    index.php?option=com_awocoupon#/awocoupon/upgrade/updating?cache=1662196565

    index.php?option=com_awocoupon#/awocoupon/upgrade/updating?cache=656354286

    This is the latest version. Anyone seen similar behaviour?

  • Your avatar
    seyi    
     4 years ago
     0

    Hello,

    Is this a recent upgrade to the latest?  If so, the xml file is probably still pointing to the old xml file.  Back it up, update the file:

    www/administrator/components/com_awocoupon/awocoupon_j3.xml
    to
    www/administrator/components/com_awocoupon/awocoupon_j3__old.xml

    And then copy the xml file from the awocoupon download file in the root, awocoupon_j3.xml to that location

    Regards
  • Default avatar
    simon82    
     4 years ago
     0

    Hi,


    That didn't work. If it helps we have installed this copy on our test server which is on a subdomain of the live site.

  • Your avatar
    seyi    
     4 years ago
     0

    That is the only situation I know of where it can get into a loop.  Would need to debug it directly if that is not working.  Can you send a pm with temp admin and ftp access to the test site?
    Regards
  • Default avatar
    simon82    
     4 years ago
     0

    Fixed by reinstalling the component...