Gift Certificate / Customer Balance not zeroing out totals


  • Default avatar
    dustin_j    
     5 years ago
     0

    We have HikaShop and AwoCoupon set up with Customer Balances. In a recent order, a customer used their balance to zero out the cart total. However, it left $0.17. Any idea why this would happen?


    https://www.evernote.com/l/ACjaqA8VLohNDrdM1Gytw9Drmuv1j6yalaw


    (The way we have our shop set up we have some users that can only pay with their balance and there are no other payment methods available to them. So, this remaining $0.17 makes it impossible for them to checkout.)

  • Your avatar
    seyi    
     5 years ago
     0

    Hello,

    Would need to debug that directly to figure out why it is not working as it should.

    If you can send a private message with temp admin/ftp access will have a look at it.
    Regards
  • Default avatar
    dustin_j    
     5 years ago
     0

    Info sent via private message.
  • Your avatar
    seyi    
     5 years ago
     0

    Thanks for the access.  After debugging seems to have been rounding issues.  I have fixed it and it seems to work well now.
    Regards
  • Default avatar
    dustin_j    
     5 years ago
     0

    Thank you. Will the fix be in the next update?
  • Your avatar
    seyi    
     5 years ago
     0

    Yes it will.
    Regards
  • Default avatar
    dustin_j    
     5 years ago
     0

    Excellent! Thank you for your help! Your support is always outstanding! Have a great day.