eShop Buy X get Y problem


  • Default avatar
    Alison Effting    
     5 years ago
    0

    Hi Seyi


    I wanted to give away a Y product when X is purchased. It should be quite simple and I'm not sure where I'm going wrong in the setup of the coupon, but I get a cart error that "This Coupon is either invalid, expired or has reached its usage limit.

    I've tried taking away the limit on the number of uses per customer and don't really know where this is incorrect. It also doesn't add the product Y to the cart automatically, and I'm not sure if that is just an eShop thing, or something else.

    I'm also not sure if it should be set at an overall quantity or each quantity?

     Please see the attached images.

    Thank you.


    details summary

  • Your avatar
    seyi    
     5 years ago
    0

    Hello,

    I do not think that error message is coming from AwoCoupon, if it was, it would prepend the coupon code before the error message.  Do other coupons from AwoCoupon work?  If not, then might be an installation problem.

    In the backend look in awocoupon > awocoupon > installation check

    Is everything installed?
  • Default avatar
    Alison Effting    
     5 years ago
    0

    Hi Seyi

    I took a look and the last two two core file update (required) items were not installed.

    It seems to be working now.

    Many thanks for attending to the query so promptly!