No products in product list when creating a new coupon


  • Default avatar
    nathalie2    
     5 years ago
     0

    Hi,


    I installed AwoCoumon Pro Version: 3.5.6.8  with VirtueMart 3.4.2 (and Joomla 3.9.2), and it seems I cannot find any product when I create a new coupon and want to limit its use to a specific product.


    Some more info, to be sure the problem is correctly described...

    I create a new coupon, and in the coupon edit screen there is a "Product" group of fields. In this group I choose for 

    - Discount type : specific

    - Type : product

    - Mode : Include

    Then I want to choose a product, but there is no product in the list (whereas I have 4 products in Virtuemart). When I search for an existing product name, nothing happens. Here is a screenshot to show how it looks like :

    Is there something I don't understand on how to limit the coupon to a specific product ? Is there something special to do to make AwoCoupon see the list of products in VirtueMart ?

    Thank you for any help you could bring me on this problem !

    Jérémie


  • Your avatar
    seyi    
     5 years ago
     0

    Virtuemart uses different tables for different languages to store product names, and what is likely happening is AwoCoupon is looking at the table of a language where the product names are not setup.

    Can you look in admin > extensions > languages, and try changing the language of admin to match that of your site?
    Regards
  • Default avatar
    nathalie2    
     5 years ago
     0

    Thanks ! It was it !

    In my case that was the language of my account that was set differently than the one of the front-end, but that's the idea ;-)