Hi,
I have this problem only from a couple of days (I didn't change anything... So I don't know why this happen).
If I use coupon with 100% discount (I use in some situation to bypass payment), then the cart "disappear".
Can you help me with this?
Seems that Coupon with 100% discount don't work...
- What do you mean by disappear? Do you just see a white screen? If so, then you have a php error, can you check the logs to see what it is?
- Sorry...
Maybe (I don't know when the problem start, I realize it today when I created a 100% discount) is for Joomla Update?
Anyway...
"disappear", yes, sorry -> blank page.
Exactly, happen this:
- When you insert the coupon and click on the button, appear the VirtueMart loading bar indefinitely
- If you reload the page (that is the cart page) is Blank.
I'll check the error log and let you know...
- This the error log...
<style type="text/css">.cpanel_internal_message_container {display: inline-block; margin: 10px; width: auto;} .cpanel_internal_message { border: 1px solid #fff; outline-style: solid; outline-width: 1px; outline-color: #aaa; padding: 5px; } .cpanel_internal_error_warn { background-color: #FFF6CF; } .cpanel_internal_error_error { background-color: #F8E7E6; }</style>
<div id="cpanel_notice_item_1" class="cjt-pagenotice-container cjt-notice-container cpanel_internal_message_container internal-error-container">
<div class="yui-module cjt-notice cjt-pagenotice cjt-notice-warn">
<div class="cpanel_internal_message cpanel_internal_error_warn bd">
<div class="cjt-notice-content" style="width: 420px;">
<span>
A warning occurred while processing this directive.
<a
class="error"
style="cursor:hand;cursor:pointer;"
onClick="document.getElementById('cpanel_internal_error_1').style.display='';this.style.display='none'; return false;">
[show]
</a>
<a
class="error"
style="cursor:hand;cursor:pointer;"
onClick="document.getElementById('cpanel_notice_item_1').style.display='none'; return false;">
[close]
</a>
</span>
<div id="cpanel_internal_error_1" style="display:none;">
<textarea class="cpanel_internal_error_warn" style="font-weight:900; height:200px; width:410px; color: black;">seek() on closed filehandle ERR at /usr/local/cpanel/Cpanel/Stats.pm line 335.
at /usr/local/cpanel/Cpanel/Stats.pm line 335.
Cpanel::Stats::errlog("oukside.com") called at cpanel.pl line 2032
cpanel::cpanel::dostats("errlog", ARRAY(0x3a0bd60)) called at cpanel.pl line 1919
eval {...} called at cpanel.pl line 1919
cpanel::cpanel::_api1("Stats", "stats", "errlog(oukside.com)", "errlog", ARRAY(0x3a0bd60), "safe_html_encode") called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 93
eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 93
Cpanel::Template::Plugin::Api1::_api1_exec(0, "Stats", "errlog", ARRAY(0x3a0bd60)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 47
Cpanel::Template::Plugin::Api1::_captured_api1_exec("Stats", "errlog", ARRAY(0x3a0bd60)) called at /usr/local/cpanel/base/frontend/paper_lantern/stats/errlog.html.tt line 16
eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/stats/errlog.html.tt line 16
eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/stats/errlog.html.tt line 16
Template::Provider::__ANON__(Template::Context=HASH(0x39ff350)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
Template::Document::process(Template::Document=HASH(0x3a0b7a8), Template::Context=HASH(0x39ff350)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
Template::Context::process(Template::Context=HASH(0x39ff350), Template::Document=HASH(0x3a0b7a8)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
Template::Service::process(Template::Service=HASH(0x39fef18), "/usr/local/cpanel/base/frontend/paper_lantern/stats/errlog.ht"..., HASH(0x39f3f68)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
Template::process(Template=HASH(0x39f4478), "/usr/local/cpanel/base/frontend/paper_lantern/stats/errlog.ht"..., HASH(0x39f3f68), SCALAR(0x1666d38)) called at /usr/local/cpanel/Cpanel/Template.pm line 501
Cpanel::Template::process_template("cpanel", HASH(0x39f3f68), HASH(0x17965d8)) called at cpanel.pl line 1031
cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/stats/errlog.ht"..., 1) called at cpanel.pl line 4408
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 864
cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/stats/errlog.html.tt") called at cpanel.pl line 271
- I do not recognize these logs. Is this the php error_log file?
If you like, I am happy to have a direct look at it if you can send a private message with temp admin and ftp access. - Thanks for the access. I found that there is an infinite loop causing the blank screen. And this is because you are using a one page checkout extension. I have coded an exception for this extension and it should work now.
- Oooh
very thanks...
(But: the problem never show until these days; maybe it's the Joomla upgrade?)
Anwyay, I think it would be useful for other user to report what One Page I'm using: VMUikit from Joomlapro: https://joomlapro.com/
Thanks again.
