Coupon recognized but not adding coupon value to order


  • Default avatar
    jeroenb    
     6 years ago
    0

    On entering a coupon is recognized but the 20% value is not added to the order.
    Behavior is the same on FE and BE.

    I am using:

    • VM: 3.2.14
    • AWO: 3.5.6
    • J!: 3.8.10


  • Your avatar
    seyi    
     6 years ago
    0

    Hello,

    So you enter a 20% discount coupon, it adds it to cart, but does not subtract the 20% discount from the total?  Are you using a checkout extension?
  • Default avatar
    jeroenb    
     6 years ago
    0

    Yes, we use Rupostel's OPC, this used to work in the past.
  • Your avatar
    seyi    
     6 years ago
    0

    When you upgraded AwoCoupon to 3.x, did you upgrade Rupostel opc also? You need at version May 21 2018 com_onepage2.0.364.zip

  • Default avatar
    jeroenb    
     6 years ago
    0

    We allready where on a recent version of Rupostel OPC: 2.0.364.210518. 

    Should this be reinstalled?

  • Your avatar
    seyi    
     6 years ago
    0

    Since I have access to your site, I went ahead and tested adding an order.  For the order I added, the discount shows fine in both the backend and front end after ordering,