Takes very long to calculate coupon on FE


  • Default avatar
    jeroenb    
     6 years ago
    0

    My customers say it takes a very long time to calculate a coupon discount. I timed up to 45 seconds.
    Worst part is that the user is not aware that somethin is being calculated. No 'donuts' are seen, and the checkoutpage looks like it is just sitting there.

    Is use

    • J!: 3.8.10
    • AWO 3.5.6
    • VM: 3.2.14

    What can I do to speed up the couponcalculation?

  • Your avatar
    seyi    
     6 years ago
    0

    The calculation should be quite fast.  Sounds like there might be an infinite loop somewhere.  Is it possible to have a direct look at it?  If so please send a private message with temp admin and ftp access.
  • Default avatar
    jeroenb    
     6 years ago
    0

    I have sent you a PM with access details, did you find them?
  • Your avatar
    seyi    
     6 years ago
    0

    Thanks, just replied.