coupons are not submitted


  • Your avatar
    mahoot    
     6 years ago
    0

    hi, after upgrading to 2.5.9.1 the coupon submitted in VP onepage checkout is not working. 

    after submitting the system says the coupon added successfully.  


    everything is the latest vertion: joomla: 3.7.5 virtuemart 3.2.3


  • Your avatar
    seyi    
     6 years ago
    0

    Hello,

    You are using AwoCoupon 2.5.7, you downgraded?

    From my testing, it is working.  I used a 25% off coupon, coupon_id 10900, in the front end, and it is working fine.

  • Your avatar
    mahoot    
     6 years ago  last edited 6 years ago
    0

    sorry for that i didnt tell you.


    i've had to downgrade unfortunately.

    it had problem on   2.5.9.1 


    Any update?
  • Your avatar
    seyi    
     6 years ago
    0

    Hi,

    i have tested vp one page checkout, using AwoCoupon 2.5.9.1 on both virtuemart 3.2.2 and 3.2.4 and in both cases the coupon was successfully accepted and discount was shown in the cart.
  • Your avatar
    mahoot    
     6 years ago
    0

    what can be the reason? should i test a clean install?
  • Your avatar
    seyi    
     6 years ago
    0

    I have no idea what caused the problem.  Was the issue happening on certain coupons or all coupons?  If certain types of coupons, how did you set them up?  A test install of your site may be the only way to resolve this.
  • Your avatar
    mahoot    
     6 years ago  last edited 6 years ago
    0

    i installed it. you can check now
    its happend for all of them
    sorry i had to downgrade again.


    if you need to test. you can update the component anytime.

  • Your avatar
    seyi    
     6 years ago
    0

    Hi,

    Just upgraded to latest, 2.5.9.1. And tried the coupon I created, coupon_id 10904, and it worked fine.

    So I tried one of your coupons, coupon_id 2274, and that worked fine also.
  • Your avatar
    mahoot    
     6 years ago
    0

    I can not confirm that.

    After you update the component we and our customers couldn't apply a single coupon.

  • Your avatar
    seyi    
     6 years ago
    0

    Hello,

    Did you try the coupons I mentioned above?  also I was logged in as 'temp' in the English language, otherwise could not see the totals.
  • Your avatar
    mahoot    
     6 years ago  last edited 6 years ago
    0

    Actually I was suspected to TEMP user.

    And i did login with this user.  But it didn't help.

    I checked several coupons but not what you mentioned. I think it's not relevant,  if we see only one coupon which got successful message but does not have any effect on price.  So we can claim that something somewhere need to fix.


    I'm out of sulotions right now....



    what should we do?
  • Your avatar
    seyi    
     6 years ago
    0

    I think you would have to create a dev site where we can install the latest and test it out.
  • Your avatar
    mahoot    
     6 years ago
    0

    the issue was real...

    in new update of VP one page checkout its resolved