Coupon doesn't work if any "exclude" options are checked even when product is normal price

I'm trying to create a coupon to deduct $10 off a specific product but I don't want the coupon to work if it is discounted in some way (special, discounted, or gift certificate).

However, even when the product is regular price, checking those boxes won't allow the coupon to apply when all of those boxes are checked.

What's the secret to setting that up?

TIA

Lindee

Hello,

Exclude Products on Special: the product is excluded if it is checked as a featured or special product
Exclude Discounted Products: the product is excluded if the selling price is less than the base price
Exclude Gift Certificate Products: the product is excluded if it is an awocoupon gift certificate product, basically if it is on this screen, admin->awocoupon->tools->gift certificate products

Thanks for such a quick response! The product was a featured one.

Lindee