hikashop - the coupon you entered is not valid


  • Default avatar
    ollyashton2    
     7 years ago
    0

    Hello,


    I've got awocoupon with hikashop, created a coupon in the backend for 100% discount but when I test a checkout I get the error that coupon is not valid. The plugin/hikashop/awocoupon plugin is enabled. Attached is a screenshot of the coupon settings.


    Thanks!





  • Your avatar
    seyi    
     7 years ago
    0

    Hello,

    Can you go to awocoupon->configuration->error message tab, click the debug button and save?  Then try the coupon again?  What error do you get?
  • Default avatar
    ollyashton2    
     7 years ago
    0

    Hi,


    Thanks for your reply. I've set it to debug as you suggested and test still reveals only the error that coupon is not valid.

    Any other ideas to try?

    Thanks

  • Your avatar
    seyi    
     7 years ago  last edited 7 years ago
    0

    Hello,

    Is it possible to send a private message with temporary admin access to have a look?

    Thanks for the access.  In my test, it works.  I got thrown off by your image in this post, which has the coupon working for USB, but if you look at the coupon details, it is set to work for business shoes.  Once I added that to the cart, it worked fine.