[Prestashop] Problem creating a coupon


  • Default avatar
    riga75    
     2 months ago
    0

    I tried to create coupons in any way but always error
    https://nimb.ws/UcMBH2

  • Your avatar
    seyi    
     2 months ago
    0

    Are you still having issues with this?  Looking at the image, I do not see a problem.  If so, possible to send private message with temp admin access to look at it?
  • Default avatar
    riga75    
     2 months ago
    0

    ok, done
  • Your avatar
    seyi    
     2 months ago
    0

    The estore for AwoCoupon was still set to Virtuemart.  Updated it to prestashop, works now.
  • Default avatar
    riga75    
     2 months ago
    0

    Ok I did some tests and I made other orders to be entitled to another coupon but the possibility of redeeming the copuon no longer comes out. Where am I wrong?
  • Your avatar
    seyi    
     2 months ago
    0

    If you mean you did not receive the email, then there was an issue with mailing which should now be fixed.
  • Default avatar
    riga75    
     2 months ago
    0

    Ok but now I did a test with a user who would have rights back to the coupon but he does not leave the field to request it. Where am I wrong?
  • Your avatar
    seyi    
     2 months ago
    0

    I do not understand.  Can you please re-phrase the question?
  • Default avatar
    riga75    
     2 months ago
    0

    Let's see if I can explain myself. I have set that at 350 points the user is entitled to a coupon. I made some test purchases and I reached 350 points and I was enabled the function in the front end to request the coupon. Now I have made other purchases and I would be entitled to another coupon but the function is not enabled in the front end to request it. Did I explain myself better?
  • Your avatar
    seyi    
     2 months ago
    0

    Ok, so this is AwoRewards.

    Looking at your configuration, you have coupon request disabled:

    Ir6KmJb.png
  • Default avatar
    riga75    
     2 months ago
    0

    Ok and how do I configure it to make sure that at every 350 points I have the possibility to have the copupon?
  • Your avatar
    seyi    
     2 months ago  last edited 2 months ago
    0

    It is base  on Minimum amount.

    So if you enter minimum amount of 350 and ratio of 1, then it will allow every 350 points.

    If you set ratio to 10, then set minimum amount to 350/10 = 35
    If you set ratio to 0.5, then set minimum amount to 350/0.5 = 700
    ...etc
  • Default avatar
    riga75    
     2 months ago  last edited 2 months ago
    0

    Look how I configured it and tell me if it's okay https://nimb.ws/1AewW5 ,  but I tried and it doesn't work because if I enter my aworewards page from the front end, the possibility to request the coupon does not come out
    https://nimb.ws/GqNOtS
    https://nimb.ws/ThRGF9
    https://nimb.ws/rvnYcU
    https://nimb.ws/0YtvzX
  • Your avatar
    seyi    
     2 months ago
    0

    Those points have been paid out.

    Directly from admin > aworrewards > payment history screen:

    FWNoa3I.png
  • Default avatar
    riga75    
     2 months ago  last edited 2 months ago
    0

    Why don't I see anything in the Coupon redeemed tab here?   https://nimb.ws/SqYohD
  • Default avatar
    riga75    
     2 months ago
    0

    In the select now also appears "Convert all points to a coupon" https://nimb.ws/4kYP8r if I select it and ask, I always get the 10 euro coupon but in reality it took away 700 points and therefore had to give me one for 20 €. Can't you delete that request and leave only the one where you get a 10 € coupon?
  • Your avatar
    seyi    
     2 months ago
    0

    Yes you should be able to disable the one in aworewards > configuration
  • Your avatar
    seyi    
     2 months ago
    0

    riga75 @ Jan 28, 2021, 2:18:06 AM
    Why don't I see anything in the Coupon redeemed tab here?   https://nimb.ws/SqYohD

    There is a problem with your override.  I have renamed it to this:
        \themes\biotex_2021\modules\aworewards\--payment.tpl
    It now shows fine
  • Default avatar
    riga75    
     2 months ago
    0

    seyi @ Jan 28, 2021, 4:21:03 PM
    Yes you should be able to disable the one in aworewards > configuration
    Sorry but I didn't understand where I disable it, can you show me with a screenshot what I need to change?
  • Your avatar
    seyi    
     2 months ago
    0

    Its done, aworewards > config > coupon request > disable
  • Default avatar
    riga75    
     2 months ago  last edited 2 months ago
    0

    Perfect, can you make it preselected by default?
    My client has only one coupon to request and therefore it is useless for the selct to be empty and then there is only one option. So it would be better if the only available copon was already preloaded
  • Your avatar
    seyi    
     2 months ago
    0

    You can override the file credit.tpl and modify it as you need.