not receiving the email with coupon


  • Default avatar
    vivianny    
     11 years ago
    0

    1 - I'm not sure if virtuemart is recognizing the product as a coupon. At checkout, a shipping charge is added to the order (test order for only the gift card). The gift certificate product should have free shipping.

    2 - I didn't receive the email with the gift certificate for any for the test order that I did so far.

    * The installation is right, I checked the php changes and the extra line of code are there.
    * I did read that blog and I followed the instructions listed there so what else could be wrong?
  • Your avatar
    seyi    
     11 years ago
    0

    Here is a solution for the gift certificate free shipping:
    https://awodev.com/forum/awocoupon/help-section/shipping-option-required#comment-546

    After the order is completed, did you make sure it is in the confirmed stage?
  • Default avatar
    vivianny    
     11 years ago
    0

    replying below...
  • Default avatar
    vivianny    
     11 years ago
    0

    The website is still in test mode but I manually changed the order status to confirmed.
    I tested again and still nothing...
  • Your avatar
    seyi    
     11 years ago
    0

    Ok, I cannot think of anything else. Here is a small checklist:

    1. On installation check page, the gift certificate code is installed
    2. You have created a gift certificate product within AwoCoupon that is published
    3. In front end you purchase this gift certificate product
    4. You make sure that the order is confirmed (automatically or manually it does not matter)

    If everything is checked then it should work. Otherwise, I do not know what the problem could be. i can take a look at it if you send me a private message with ftp/admin access.
  • Default avatar
    vivianny    
     11 years ago
    0

    1. On installation check page, the gift certificate code is installed

    No, it wasn't installed... I did a new purchase test and received the email with the gift card. Thanks!
  • Default avatar
    kvo    
     2 years ago
    0

    I am having the same issue... but I have a question...

    1. On installation check page, the gift certificate code is installed.

    WHERE DO I GET THIS FROM TO INSTALL?

  • Your avatar
    seyi    
     2 years ago
    0

    That is from a very very old version of AwoCoupon, and is pretty much irrelevant an any modern installation.  This answer is 8 years old.  Please start a new topic if you are still having issues.