AwoCoupon Error


  • Default avatar
    eyefordesign    
     5 years ago
    0

    Hello,


    I'm getting "HTTP ERROR 500" when I put any coupon on cart page.


    You can try this coupon "LteshpSh" on the cart page. That is a active coupon. Website https://eyefordesignhair.com/

  • Your avatar
    seyi    
     5 years ago
    0

    Hello,

    As I already have access, i went ahead and fixed the issue.  Coupons should work fine now in the front end.
  • Default avatar
    eyefordesign    
     5 years ago
    0

    Hi,


    It's working fine now. Many thank.


    Can you please share me details that what was the issue?

  • Default avatar
    eyefordesign    
     5 years ago
    0

    Hello,

    Coupon is still not working. The only one that works is the "LteshpSh"

     All of our old coupons don't work and can't create new coupons. We create them and they don't save.

    Have you tried to create a coupon and it works?

    Maybe you can tell me why the LteshpSh coupon works and the rest dont. That can help with the trouble shooting.

    Awoaffiliate isnt working either. When I try to create a new affiliate it only allows me to enter 3 letters in the name.


    Please HELP!

  • Your avatar
    seyi    
     5 years ago
    0

    Hello,

    I just tried another coupon and it worked fine.  Maybe you can tell me which coupon you are referring to not working?  A way to debug would be to go to awocoupon > configuration > error messages, click the debug button and save.  Then when you use the coupon in the front end you should see why it is failing.

    For AwoAffiliate, I am not having this problem.  Do you mean when you try to add an affiliate and in the 'affiliate' box, you start to type a name and it only lets you enter 3 letters?  And what happens after that?  In my testing, I was able to enter as many letters as I wanted.  It is expecting a username.  If you enter user that does not exist, that is when it clears out the field, otherwise you should see a dropdown you can select from.
  • Default avatar
    eyefordesign    
     5 years ago
    0

    I'm not sure what you mean by "a user that doesn't exist". If I am creating a new affiliate how can the user already exist? Where is the place where I create the user?



    Are there work instructions that i can download on how to operate and manage Awocoupon and Awoaffiliate? There are so many fields in both systems that arent self-explanatory and i would need to understand them so that i can optimize usage out of them.



  • Your avatar
    seyi    
     5 years ago
    0

    Hello,

    When creating an affiliate in AwoAffiliate, it is assumed the user already exists in Joomla.  So if the user does not exist, you would first need to create them in users.  Once created, you can then enter the username in AwoAffiliate, and the dropdown will let you select the specific user.

    There is documentation here:

    And I am happy to help with any specific questions you have.

  • Default avatar
    eyefordesign    
     5 years ago
    0

    Thank you.

    I am able to create affiliates now. My next question is how can the affiliates go into the system to see their sales and commissions?


    For Awocoupon, can you show me the steps  to set up free shipping coupons, and combination coupons? Also can customers use more than 1 coupon at a time?

    Thanks

  • Your avatar
    seyi    
     5 years ago
    0

    In the front end, affiliates can go directly to these links:
    index.php?option=com_awoaffiliate&view=summary
    index.php?option=com_awoaffiliate&view=payments
    index.php?option=com_awoaffiliate&view=commissions

    You can also create menu items for these in the backend under joomla menu system.

    Free shipping coupon:
     - Function type: shipping
     - Value: 100%

    For combination coupons, you need to first create multiple coupons, and then you can:
     - Function type: combination
     - process type: really depends what you are after, but usually 'first found match'
     - Coupons: add the coupons you created you want processed

    You can set awocoupon so customers can enter multiple coupons by going to awocoupon > configuration > multiple coupon section and enabling it.
  • Default avatar
    eyefordesign    
     5 years ago
    0

    Thank you. I will try it.

  • Default avatar
    eyefordesign    
     5 years ago
    0

    Hi, we are trying to enter in a plugin to our website where our customers can buy now and pay later, but it requires an open API and virtumart is closed. Is there any code that can be done to change the API to open? Thanks
  • Your avatar
    seyi    
     5 years ago
    0

    Hi, what do you mean by Virtuemart api is closed?  Virtuemart is gpl licensed and the code is open.  You are allowed to make any alterations to it for your own purposes.
  • Default avatar
    eyefordesign    
     5 years ago
    0

    Hi, I just figured out that our hosting site is the one with the closed API.
  • Default avatar
    eyefordesign    
     5 years ago
    0

    I have another issue, I just purchased the Affiliate plugin on 7/14/18 and it says that it expired. Is it a monthly fee?
  • Your avatar
    seyi    
     5 years ago
    0

    No, just need to renew it for another 2 weeks or make it permanent if it is your production site
    https://awodev.com/documentation/frequently-asked-questions#license-permanent

  • Default avatar
    eyefordesign    
     5 years ago  last edited 5 years ago
    0

    In the link that you sent, the directions say to click on an icon to make the license permanent, but that icon isn't there, and I don't see a place to make it permanent.
  • Your avatar
    seyi    
     5 years ago
    0

    Your license is already permanent.  Please copy the local key from your account into awo affiliate and then save the local key.
  • Default avatar
    eyefordesign    
     5 years ago  last edited 5 years ago
    0

    It worked.  Thank you.
    Can you recommend a person that I can hire that can completely setup the Affiliate software to do the following:

    End User Features:

    • Affiliates can view summary of coupons and balances in account
    • Affiliates can view commissions calculated for coupon sales
    • Affiliates can view payment history
    • Affiliates can request coupon/Paypal payment if configured in the back end


    Administrative Features:

    • Setup automatic affiliate coupon/email sent on site registration
    • Manually record payments made to affiliates
    • Make payments to affiliate using Paypal
    • Easy search functionality to find exactly what you are looking for
    • Option to set a sponsor to earn commissions on customer purchases without customer entering a coupon code after the first use
    • Commissions calculated automatically based on parameters set
    • Manually add/edit/delete commissions to affiliates
    • Configurable email which can be sent out to an affiliate when an affiliate sale occurs
  • Your avatar
    seyi    
     5 years ago
    0

    I have sent you a private message.