Rewards + Partial Refunds


  • Default avatar
    zorigo    
     6 months ago
    0

    I am using AWO Rewards and AWO Coupon to generate a GC for 10% of the customers that is automatically generated when the order status changes to "shipped".  This works great.  If the order is refunded the GC code also disappears which works perfectly.  However, what if the order is only partially refunded?  What is the best strategy for that?  I can go in and mark individual line items in virtuemart as refunded.  However it does not change the value of the GC.  Any ideas or thoughts?
  • Your avatar
    seyi    
     6 months ago
    0

    There is no feature that will update the gift certificate on partial refund.  So the only thing you can do is after manually updating the partial refund on Virtuemart, manually update the gift certificate in AwoCoupon to the correct amount.
  • Default avatar
    zorigo    
     6 months ago
    0

    OK.. thanks Seyi!