How to manually assign a new shopper to its sponsor in backend?


  • Default avatar
    bernhard4    
     4 years ago
    0

    Often there are referrals which were not tracked/assigned at the moment of sale, how can I assign manually a shopper (sale) to its sponsor to actualize the system and be consistent?

  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    You can do this by going to aworewards->referrals, select new, and enter the information and save.
  • Default avatar
    bernhard4    
     4 years ago
    0

    Hello,
    Im not getting it yet.
    Could you please be more specific and make a simple example?


    Lets say a customer A purchased in Virtuemart Order for 500 USD and we found out this should be assigned to sponsor B which recomended it.

    How do I connect and assign this VM order and its assignment for sponsor to get its referral comission and its transparent?

  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    You do not assign the order directly, you assign the sponsor to the friend.  And in doing so, on the next cron run, the credit to the sponsor should be created.  The direct url for entering a referral:
    /administrator/index.php?option=com_aworewards&view=referral&layout=edit

    If you prefer to enter points directly, you can, by going to the credit history screen, aworewards->credit->new, and enter the info there.  The direct url for entering credit points:
    /administrator/index.php?option=com_aworewards&view=credit&layout=editpoints


  • Default avatar
    bernhard4    
     4 years ago
    0

    Is there any plan to simplify improve this by beeing able to select users?
  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    What do you mean?  Select users how?  When setting up a referral or points, you enter the first 2 letters of the username and a dropdown appears with usernames you can select.