can't install awocoupon pro 2.4.8


  • Default avatar
    TAIWAR    
     a month ago
    0

    Joomla 3.8.12

    I try to install the component but I have this message

    Alerte

    Duplicate entry '1-en-GB' for key 'elem_id'

    What I can do please ?

    Thank you

  • Your avatar
    seyi    
     a month ago
    0

    Are you installing or upgrading?  If a brand new install there must be something in the database from a previous install, in which case you should go into the db, delete all the awocoupon tables and try again.
  • Default avatar
    TAIWAR    
     a month ago
    0

    I have update the joomla and VM and can't find the component So I have to reinstall again ? what is the name start of the database of awocoupon ?
  • Your avatar
    seyi    
     a month ago
    0

    all the awocoupon tables start with

     #__awocoupon

    Where #__ is your database prefix
  • Default avatar
    TAIWAR    
     a month ago
    0

    I have already old data and I need it, it is not possible to update ?If I delete I will delete all data...?
    How can I reinstall to keep data ?
  • Your avatar
    seyi    
     a month ago
    0

    Make a backup, then rename all the old awocoupon tables.  So when you install it installs AwoCoupon as a new component.  Delete the new tables and rename all the old tables back to their original.
  • Default avatar
    TAIWAR    
     a month ago
    0

    thank you it works