Transfer Licence

Hi, I would like to transfer my licence to another domain, I have followed the instruction here https://awodev.com/documentation/frequently-asked-questions#license-transfer but there is no 'Transfer/Renew' link on my licences page (https://awodev.com/user/keys).

Hello,

License are not transferable once they have been made permanent. Yours is permanent which is why you do not see the transfer/renew button.

That's unfortunate, what is the possible reasoning behind that? The website it was running on has closed down and my subscription is still active. Just about every software I know allows the software to run on at least one PC at a time. The permanent licence theory is a bit like running software on a PC that then crashes and having to repurchase the software when you do a fresh install.

Why should a license expire? I do not understand why not permitted to transfer when it becomes permanent. Thank you.

Hello,

Licenses expire when in transferable mode. You can simply renew them and/or move them to any website you like. Once permanent, you are saying this is your production website and so it is no longer transferable.

Is possible to change a domain? We try to install in a website and is not compatible and now we need to uninstall and install in another site. Can you change the licence domain manually to use it?