Select E-Mail template


  • Default avatar
    michael62    
     a month ago
    0

    Hello,

    this may be a stupid question, but I just can't find the place where to select the e-mail template. I created 2 different e-mail-templates for different types of gift certificates, but seem to be unable to select them. Any hint?

    Thanks
  • Your avatar
    seyi    
     a month ago
    0

    So when a customer orders more than one gift certificate in an order, only one email is sent.  If there are multiple email templates linked to the order items, the default email template is used.  However the image in each template is used to create the gift certificate images in the single email.

    You can go to awocoupon > tools > gift certificate product and select the 'Email image'
  • Default avatar
    michael62    
     a month ago
    0

    Thanks for answer! I meanwhile tried that option and it worked fine.
    I found it a bit confusing as there is no place to "link templates to order items". It actually only reads Email image (and somewhere else I read that the content of the e-mail is not meant by this...) Anyway, selecting something there produced the desired different e-mails.

    Thanks, Petra