Recipients email not firing out & coupons not created?


  • Default avatar
    outtherechris    
     6 months ago
    0

    Hi there, it seems that recipient emails have stopped firing out, have everything up to date, not sure if the coupons are even being created as I am unable find the codes connected to the orders.?


    Your urgent help much appreciated!

  • Your avatar
    seyi    
     6 months ago
    +1

    Hello,

    Can you give more details?  Is this gift certificate functionality of AwoCoupon you are referring to?  If possible, can you sent a private message with temp admin access to have a look?
  • Default avatar
    outtherechris    
     6 months ago
    0

    Hi Seyi, yes it's gift certificates working with eshop, I'll send over details, thanks!
  • Your avatar
    seyi    
     6 months ago
    0

    thanks for the access.  The issue was after upgrade the path for the gift certificate images changed from:

    /administrator/components/com_awocoupon/assets/giftcert/images

    to

    /administrator/components/com_awocoupon/awocoupon/media/giftcert/images

    and the image you are using in the email template was not copied over, so when trying to create the image for the gift certificate email, there as an error creating the image, causing the email not to fire.

    This is fixed now.