License Expired and Won't Renew?

Hi,

My license won't renew, I see in the My Profile section it expired on the 31st March. The renew link doesn't work. Can you help?

Do I need to purchase again? This is time critical (isn't it always :) ) as it's on a live site at the moment.

The order number for the expired licence is 625106090

Thanks,

Craig

Hello,

Even an expired license will continue working in the front end.  Only backend restricted.

Is this a permanent site you are using?  If so can you make the license permanent?  In your license screen, there is a lock icon you can click on to do this, so you do not need to renew every 2 weeks.

Yep I need backend access to create new codes.

Not permanent. Maybe 1 month or more.

Tell me what I need to do as I need backend access today. If I have to pay every year for backend access that's fine but I need to known so

Thanks.

Sent you a private message.