joomla-awocoupon-3.6.0.10 installation errors

prudd
6 months ago
0 +0 / -0

I get installation error when attempting to upload & install joomla-awocoupon-3.6.0.10 package on a test site.
“An error has occurred. 0 Attempt to modify property "rows" on null”
I also encountered a different error below if I then attempted to install the unzipped package from a folder:
Error in installing component Duplicate column name ‘is_customer_balance’

Q: Can you assist to remedy or advise a suitable workaround or package so I can run the awo coupon components?

Test site: localhost apache server ( I always test prior to upgrading the live site)
php version : 8.0
Joomla version : 3.10.12 site
Virtuemart version : 4.2
seyi
6 months ago
0 +0 / -0

Hello,

What is the version of AwoCoupon you are upgrading from?
Regards
prudd
6 months ago
0 +0 / -0

I understand it was AwoCoupon V 2.5.3 pro

Have pasted the AWO search from Module Manager below. (note this also includes Rewards - if we can fix AWO coupon we will then also update rewards).

Status Name Location TypeVersionDateAuthorFolder Package ID ID
AwoCouponAdministratorComponent2.5.3 pro2016-11-15Seyi AwofadejuN/A 10310AwoCoupon - AwoRewardsSitePlugin2.1.02018-04-26Seyi Awofadejuawocoupon 10180AwoCoupon Customer BalanceSiteModule2.0.02012-08-10Seyi AwofadejuN/A 10311AwoRewardsAdministratorComponent2.4.12018-06-29Seyi AwofadejuN/A 10176AwoRewards - FacebookSitePlugin2.1.02018-04-26Seyi Awofadejuaworewards 10181AwoRewards - TwitterSitePlugin2.1.02018-04-26Seyi Awofadejuaworewards 10182AwoRewards PointsSiteModule2.0.12014-10-15Seyi AwofadejuN/A 10177AwoRewards Promotional CodesSiteModule2.0.02016-10-19Seyi AwofadejuN/A 10318AwoRewards PromotionsSiteModule2.0.22015-07-24Seyi AwofadejuN/A 10178System - AwoCouponSitePlugin2.0.22016-08-02Seyi Awofadejusystem 10315System - AwoRewardsSitePlugin2.0.12012-08-10Seyi Awofadejusystem 10183User - AwoRewardsSitePlugin2.0.12012-08-10Seyi Awofadejuuser 10184VMCoupon - AwoCouponSitePlugin2.0.12013-12-17Seyi Awofadejuvmcoupon 10312VMCoupon - AwoRewardsSitePlugin2.0.12012-08-10Seyi Awofadejuvmcoupon 10179VMPayment - AwoCouponSitePlugin2.0.12013-10-31Seyi Awofadejuvmpayment 10313VmShipment - Awocoupon Free Gift CertificatesSitePlugin2.0.02013-06-06Seyi Awofadejuvmshipment 1031
seyi
6 months ago
0 +0 / -0

The error you are receiving about is_customer_balance is a duplicate column was added in version 3.5. So if you are seeing that error in 2.5.3, i am assuming it started upgrading, but failed for some reason and is stuck in limbo. Being such an old version, I think the best approach is to update your test site back to 2.5.3 and then upgrade to the first release of the 3.5 version, and then the latest, 3.6 version. If that does not work, then a manual upgrade would be needed.
Regards
prudd
6 months ago
0 +0 / -0

Thanks for this analysis and recommended approach.

I don't seem to be able to access these older AWO coupons versions from your site (i.e. 2.5.3 and then upgrade to the first release of the 3.5 version) to follow the recommended procedure.

Q: Would you be able to provide these so I can access under: My Profile » Files? (or advise how else I can locate and download these?)
seyi
6 months ago
0 +0 / -0

Hello,

I have sent you a private message.
Regards