Hikashop/AWOCoupon Gift Certficate Value Used not updated


  • Default avatar
    opt2bout    
     7 years ago  last edited 7 years ago
    0

    We are using Hikashop 3.1.1 and the latest of AWOCoupon.  When a gift card is used on an order, the AWO Coupon system doesn't show that a purchase has been made and the balance of the gift card remains as purchased.

    In the History of Uses, the Gift Certificate Value Used column is 0.00 even though the user has used the coupon before.

    In the Coupons listing, the Number of Uses, History, etc. area ll blank.

    The shopping cart correctly applies the amount, but it appears the user can use the gift card over and over again until it expires :(

    The cron appears to be running, but the awocoupon_giftcert.log file is always empty, but getting updating whenever the cron runs.
  • Your avatar
    seyi    
     7 years ago
    0

    Hello,

    If the gift certificate is zeroing out the order, might be this problem:
    https://awodev.com/forum/awocoupon/help-section/gift-certificate-remains-initial-value-after-use#post6046

    Is it just gift certificates or all coupons.  If all, maybe this:
    https://awodev.com/forum/awocoupon/help-section/coupon-usage-not-showing#post10290