Email templates don't save changes when editing


  • Default avatar
    coupagoKarl    
     21 days ago
    0

    Hello,

    I have a problem with email templates. when creating a new one, it works. But when editing an existing email template, the changes in pdf-form are not saved - additionally when klicking the "save"-button it clears all fields (head - text - footer) and inserts there only the filename.
    Any ideas what went wrong?

    Would be very happy for your help.

    Thank you in advance,
    Karl

  • Your avatar
    seyi    
     21 days ago
    0

    Hello,

    What version of AwoCoupon and Joomla are you using?  Also what editor?
  • Default avatar
    coupagoKarl    
     21 days ago  last edited 21 days ago
    0

    Hello,
    I'm using AwoCoupon 3.5.6.12, newest Joomla and CodeMirror as editor.

    P.S.:
    I changed editor from CodeMirror to TinyMCE and the result is the same.
    With both editors, in menu "email templates" in "preview" the edited picture is correct but it is not sent per mail. Per mail the changes are not sent and the pdf is also not the right one. In editing screen the email section shows correct but not the pdf section. pdf is cleared by saving.
  • Your avatar
    seyi    
     21 days ago
    0

    Can you send me a private message with temp admin access to have a look?  I cannot produce the problem locally.
  • Default avatar
    coupagoKarl    
     20 days ago
    0

    Hi, private message is sent. Thank you.