Discount apply success message but not really applied


  • Default avatar
    sergio    
     3 years ago
     0

    Hi,


    We have a discount for a product, but it won't give the discount, only the success message:

    https://www.youtube.com/watch?v=QzAdmSeEav0


    It's for this product: https://www.healingspace.nl/winkel/boeken/hoe-word-ik-de-beste-minnaar-van-de-wereld

    And this is the discount rule: ikzoek


    Hope you can help and thank you in advance.


  • Your avatar
    seyi    
     3 years ago
     0

  • Default avatar
    sergio    
     3 years ago
     0

    Thanks, the discount is applied, however the discount is still not displayd in the cart i.e. in column discount:

    https://www.youtube.com/watch?v=fE9civyK824

    Thanks again.

    Kind regards

  • Your avatar
    seyi    
     3 years ago
     0

    So is this for all coupons or just specific?  And when did it start happening?  After a specific upgrade?
    Regards
  • Your avatar
    seyi    
     3 years ago
     0

    The display of the discount field I assume is within your template.  If you disable vponepage, do you see the discount line?
    Regards
  • Default avatar
    sergio    
     3 years ago
     0

    Hi, this is for all coupons.
    When disabling VP OPC plugin the discount is still not visible: https://www.screencast.com/t/f5OKsyuVu9y

    the coupon is opzoek10 if you want to test.

    Thanks again for support.

  • Your avatar
    seyi    
     3 years ago
     0

    Ok, I see it, but really have no idea why it is not displaying the coupon line.  I can look at it if you can send a private message with temp access.
    Regards
  • Default avatar
    sergio    
     3 years ago
     0

    Hi Seyi, did you receive my private message?
  • Your avatar
    seyi    
     3 years ago
     0

    Yes, would need ftp info though to debug.
    Regards
  • Default avatar
    sergio    
     3 years ago
     0

    Ok thanks, I posted FTP credentials in the private message.
  • Your avatar
    seyi    
     3 years ago
     0

    Thanks for the access.  Found the issue.  Looks like you were previously using rupostel one page checkout?  That extension added an override for AwoCoupon that would only work for rupostel onepage.  So I renamed:

    /public_html/templates/[your_template]/html/com_awocoupon/coupondelete/default.php

    to this

    /public_html/templates/[your_template]/html/com_awocoupon/coupondelete/--default.php


    In reality you can delete the folder since it is not being used anymore:

    /public_html/templates/[your_template]/html/com_awocoupon/


    Regards
  • Default avatar
    sergio    
     3 years ago
     0

    Yes thank you that was it.

    Thanks again.