Coupon is Removed After Quantity Amount is Changed


  • Default avatar
    victor9    
     4 months ago
    0

    Hello,


    I have a slight situation where my client is trying to sell a product of 6 at a time. So the goal is to sell 6 of X for $20, 12 for $40, etc. The coupon is working just as planned but then we found that when you add 7 items the coupon is removed.

    Each individual product is $5
    Buy 6 of the product and get a discount of $10 for a total of $20
    Add a 7th item the coupon is removed and each item is charged at $5 each

    Is there any way to keep the 6 for $20 coupon for the 6 items and then charge the 7th item by itself?

    Each individual product is $5
    Buy 6 of the product and get a discount of $10 for a total of $20
    Add 7th item and the coupon stays for the first 6 and the 7th item charged individually for a total $25 instead of $35.

    Thank you.

  • Your avatar
    seyi    
     4 months ago
    0

    Hello,

    How did you setup the coupon?
  • Default avatar
    victor9    
     4 months ago  last edited 4 months ago
    0

    I have several coupons but they mostly look like this 

    Discount Type SpecificValue
      6+ item(s) >> total discount 33.33%
      7+ item(s) >> total discount 0%
    Display Text Mix & Match 6
    Discount Minimum Order Total 30.00 Specific no tax


    the 6+ then becomes 12+, 18+, and so on. I left the 7th item as 0 because we only want 6 items to be discounted. I could be that this is the problem but again, we just want it to apply for every 6 items and if they have more to group the first 6 in the coupon and charge the 7th item at regular price.

  • Your avatar
    seyi    
     4 months ago
    0

    Try using a buy x get y coupon instead:

    - Value: 33%
    - Apply discount to: Both BuyX and GetY (very important)
    - Buy X:
        + Number: 5
        + Select products
    - Get Y:
        + Number: 1
        + Select products

  • Default avatar
    victor9    
     4 months ago
    0

    I will try this and let you know how I make out. Thank you.