Can't install pro due to Free


  • Your avatar
    stefan_mario    
     5 years ago
    0

    Hi Folks!

    I have installed the free version and now bought the pro version.


    However I can't uninstall the free version (joomla shows me "this site doesn't work) and when I try to install the pro version I get the following - please help! :)

    ×

    Warnung

    JFolder: :delete: Der Pfad ist kein Verzeichnis! Pfad: /keoseugn/www.keora.at/administrator/components/com_awocoupon/helpers/
    JFolder: :delete: Der Pfad ist kein Verzeichnis! Pfad: /keoseugn/www.keora.at/administrator/components/com_awocoupon/models/
    JFolder: :delete: Der Pfad ist kein Verzeichnis! Pfad: /keoseugn/www.keora.at/administrator/components/com_awocoupon/tables/
    JFolder: :delete: Der Pfad ist kein Verzeichnis! Pfad: /keoseugn/www.keora.at/administrator/components/com_awocoupon/views/
    Table 'usrdb_keoseugn3.#__awocoupon_config' doesn't exist
    ×

    Fehler

    Fehler bei der Komponenten-Installation.
  • Your avatar
    seyi    
     5 years ago
    0

    Hello,

    So you tried to uninstall the free version and it did not let you?  But when you tried to install the pro version on top  you get the above error?

    It might have started uninstalling the free version but did not do a full uninstall which is causing the problem.  If you like, I can look directly at it if you can send a private message with temp admin and ftp access.
  • Your avatar
    stefan_mario    
     5 years ago
    0

    Hey Seyi!


    Exactly. I tried to uninstall the free one, but it won't go through and installint the pro version it reports the error. I will send you the data. :)

  • Your avatar
    seyi    
     5 years ago
    0

    Thanks for the access.  There is an issue when upgrading from the free version to the pro.  This will be fixed on the next update.  In the mean time, I have installed AwoCoupon and it should be working now.
  • Your avatar
    stefan_mario    
     5 years ago
    0

    Thanks Seyi! 

    Looking forward to using it! :)